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Plan
Premium
Country
Germany
Device
Windows 10 Computer 64bit
Operating System
Windows 10
My Question or Issue
Hello,
as you can see because of the screenshot, I can not remove any greyed out songs in my favorite songs list. These songs are added to the list because I had them once on my computer but as extern files so I added them to Spotify. These files are not located on my drive anymore so I can not remove them from my favorite songs list on my computer. They are not shown if I take a look to my list on my iPhone 8.
I would appreciate a quick response.
Thank you very much.
Greetings from Germany
Solved! Go to Solution.
Hey there!
I fixed this problem by clicking on one unplayable and unremoveable song, pressing SHIFT and A to mark all songs in the list and then I pressed the REMOVE key (key under "paste" on german qwerty keyboard) and I accepted that. So it removed all songs after doing that 3 times.
Thank you.
Hey @user-removed,
Thanks for reaching out about this here in the Community.
Would you mind trying the following to see if the unplayable songs get hidden as a result?
Let us know how you get on. We'll be here for this and anything else as well!
Hey @Mario,
thank you for your post. I toggled it and then I restarted Spotify but I still can see these unplayable greyed out songs in the list. I also tried to toggle it back off and restarted Spotify to see if they disappear but nothing happend.
I hope you can tell me some more steps to do about this.
Thank you.
Hey there!
I fixed this problem by clicking on one unplayable and unremoveable song, pressing SHIFT and A to mark all songs in the list and then I pressed the REMOVE key (key under "paste" on german qwerty keyboard) and I accepted that. So it removed all songs after doing that 3 times.
Thank you.
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