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I cant listen to any music or podcast

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I cant listen to any music or podcast

drawingdude_bm
Visitor

 

Plan

Premium

Country

Mexico

Device

dell latitude 3460

Operating System

Windows

 

My Question or Issue

Since yesterday i can´t listen to any song or podcast on my computer, i didrestart the computer, uninstalled and installed again my windows app and loging out and then login spotify but i can´t listen to anything, i can listen to the music and podcast on my android phone but not on my computer

1 Reply

Re: I cant listen to any music or podcast

Alex
Moderator
Moderator

Hi there @drawingdude_bm,

 

Welcome to the Community!

 

Can you run a clean reinstall of the app following the steps described Here. This involves deleting the app cache and it's different then deleting and reinstalling the app?

 

Also, can you check if the Web player works normally?

 

Let us know how you get on with this.

 

Cheers.

AlexModerator
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