I do not get notifications

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I do not get notifications

user-removed
Not applicable

Hello,

I do not get any notifications from Spotify. In "Notification settings" I have everything checked.

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Betreff: I do not get notifications

Rising Star 16 songassistant
Rising Star 16

Hello,

welcome to the Spotify Community! I'm happy to assist you!
 

Was there already any occasion, which should result in a notification? Please ask a friend to follow you and turn on notifications for this action.

 

Please make sure notifications are allowed under section Apps → Spotify → Notification in your device's settings.

songassistantRising Star 16
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Betreff: I do not get notifications

user-removed
Not applicable

All notification options are enabled.
"Was there already any effect, which should result in a notification?"

Yes, but the notification did not come.

Betreff: I do not get notifications

Rising Star 16 songassistant
Rising Star 16

Good evening,

 

some versions of Andorid kill apps for saving battery and optimizing speed.

 

Please check, if button "Force Stop" under section Device Settings → Apps → Spotify is clickable, after you did not use Spotify for some time and worked with other apps. 

And do you use any task killer application (also preinstalled ones like Samsung Smart Manager)? Please turn them off and try again.

songassistantRising Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Betreff: I do not get notifications

user-removed
Not applicable

Unfortunately, it did not help :(

Betreff: I do not get notifications

Rising Star 16 songassistant
Rising Star 16

Hey @user-removed,

 

please do a clean install of Spotify app. I know, this is a horrible tip, but It fixes many errors.

songassistantRising Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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