I have full internet connection, but it says I'm offline?

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Re: I have full internet connection, but it says I'm offline?

grympastor
Casual Listener
Won't let me log in through Facebook. The only reason that Spotify doesn't have the worst customer service ever is because it has none. I have family premium with Spotify today it will be with apple next week if this isn't fixed by then. Spotify sucks.

Re: I have full internet connection, but it says I'm offline?

user-removed
Not applicable

aside from your connection fluctuating, maybe you have reset a password on your facebook account if you are connected through facebook. all you have to do is log out and log back in your spotify account.

Re: I have full internet connection, but it says I'm offline?

simon_lundquist
Casual Listener

try logging out and back in again

Re: I have full internet connection, but it says I'm offline?

user-removed
Not applicable
your connection with spotify might be fluctutating on that same moment.
just wait for a couple of seconds or restart the Spotify app. hope that
helps.

The Almighty gabdawg

Re: I have full internet connection, but it says I'm offline?

user-removed
Not applicable
your connection with spotify might be fluctutating on that same moment.
just wait for a couple of seconds or restart the Spotify app. hope that
helps.

The Almighty gabdawg

Re: I have full internet connection, but it says I'm offline?

valentinv
Newbie

This works only once. I use Spotify for Windows Phone and it keeps telling me that I'm offline when I'm not. 

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Re: I have full internet connection, but it says I'm offline?

ÅsaBjörnsdotter
Newbie
Didn't work at all. Can't even play on line any more

Re: I have full internet connection, but it says I'm offline?

deg51556
Casual Listener

The Programmer did a poor job of creating the platform, creating stress for you.

Re: I have full internet connection, but it says I'm offline?

Helmfamily01
Casual Listener

I am having the same problem. I have never changed my Facebook account. Spotify USED to play through my Sonos system. Must be time to close my Spotify account as I am also paying monthly for absolutely nothing !  Thanks for previous comments. 

Re: I have full internet connection, but it says I'm offline?

Jhonatann
Newbie
I've already paid the premium Spotify but still can not download anything. How long will I have to wait until fall payment?
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