I have full internet connection, but it says I'm offline?

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Re: I have full internet connection, but it says I'm offline?

k3t_7-vqer1sd
Newbie

incase this happens to anyone just go to delete caches and everything but spotify itself. it worked for me !

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Re: I have full internet connection, but it says I'm offline?

Aranel120
Newbie

Okay, this has happened to me three times where the Spotify app (android) thinks I'm offline when I'm not.  I have a Samsung A5.  I have tried logging off, logging in with a username and password, logging in with Facebook, uninstalling the app and reinstalling.  What worked for me was to go into the Settings on my phone, under Applications, finding the app, and telling it to "Force Stop".  "Yes" to the message about potential errors.  Going back into Spotify and it works!  I'm online again!  It's very annoying though, for an app I'm paying monthly to use and it doesn't always work.

Re: I have full internet connection, but it says I'm offline?

Swordy79
Casual Listener
Hiya thanks for the reply,uninstalling&reinstalling worked this time but if
it happens again i will try the force stop.
Yes it is very annoying!thanks again😀
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