I have full internet connection, but it says I'm offline?

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Re: I have full internet connection, but it says I'm offline?

FaithG
Casual Listener

I'v tried ALL the solutions, Logging off or uninstalling only TEMPORARILY fixes it. I'm really suspicious as this happened on my old andriod phone after it was a year old but when I got a shiny new phone magically no problem... until the phone was a year old!!! I'm begining to suspect it's a built in bug.

I'm furious as I pay every month for this, having to turn my phone off and on again or log off and on again every time I want to search a song is ridiculous in the extreme.

If it is faebook that is the problem as some people suggest is there a way of unlinking your accounts without losing everything?

Re: I have full internet connection, but it says I'm offline?

Swordy79
Gig Goer
I know how frustrated u feel!its not a facebook issue as i dont have a
facebook acc&never have,i think its a spotify issue
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Re: I have full internet connection, but it says I'm offline?

dan789
Casual Listener
I don't use FB so it is not even installed but I had this issue with Spotify.
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Re: I have full internet connection, but it says I'm offline?

Zimmy77
Casual Listener

This is not the issue. My Spotify account is not linkes to my Facebook account. This Spotify Offline issue occurs for me several times a day. I can get around it sometimes by closing Spotify ams re-opening again, or sometimes by completely rebooting the phone.

I have been monitoring these boards for a while and i've yet to see Spotify take responsibility for this, let alone actually fix it. This is unnacceptable. I've been holding ff switching in the hope it will be fixed, but this is not looking likely, so i'm trying all the competitors to see which one suits me best.

Very poor Spotify.

 

 

Re: I have full internet connection, but it says I'm offline?

Zimmy77
Casual Listener

The problem is, this happens at home, at work and when i'm on 4G. The network is not the issue, Spotify is.

1 person liked this

Re: I have full internet connection, but it says I'm offline?

Zimmy77
Casual Listener

Why is this marked as solved? it is anything but

Re: I have full internet connection, but it says I'm offline?

FaithG
Casual Listener
Thanks! That saves me canceling my account and reopening it without
Facebook.
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