Yes, that worked for me a lot of the time too - but isn't the point that we shouldn't have to do that!? We are paying for a premium service with supposedly the top dog in the world of streaming. We should not have to accept that!
Absolutely frustrating. Especially as I just paid for this month and now I can't get it to work on my desktop with the app. On the web player I can log in successfully and see that it recognizes that I have a premium subscription and let me select an album from my recently played list, but it won't actually play anything. This began yesterday and has not changed since.
As others have stated, I am highly frustrated at the lack of support at Spotify for premium users. Particularly **bleep** at the inattention to these message boards that has allowed this issue to persist since 2012!!! If this isn't addressed within the next couple of weeks I'm droping my subscription. I'm done giving money for mediocre service.
It still blows me away that with all the post and complaints about this issue spotify still seems to do absolutly nothing to rectify!!!this is a major fail for customer service spotify!!these guys have the worst after service i have ever dealt with,once they have taken your money they clearly do not care about what sort of service they provide or about customer satisfaction.
They most amateur set up ive ever had the miss pleasure of dealing with,start listening to your customers spotify!!!!!!!!!
Same problem here...will work on desktop, but no connection from iOS app with fully functional wifi connection available. Tried all fixes listed here without success on any of 3 different iOS devices...seems update of 6 November to "fix bugs" broke it again?
Hi. It happened to me to. I did something very simple. I just turned off all the apps in my cell phone, turned on spotify again and her we go, the off-line mode was off. I hope this can help you. I should say that I have experienced this only once