I already erased it all and started over but thanks very much for taking the time out of ur day to help me! It will be the last payment made get u they will notice that!!! Can't take the time to fix the problem I can't take the time to pay my bill! Hate to go but more of a headache cause I freak out!! Thanks so much from the bottom of my heart!!
There is a very limited menu list in the upper left corner of my spotify (on mac book air) and cannot "uncheck" the offline mode!!all this offline thing looks not solveble. I think I will terminate my subscription !!
I had this same problem. I solved it by going to the spotify website, accessing my account and select 'log out everywhere'. Then I went to my spotify phone app, selected 'log out' and then un-installed the app.
I re-installed it, logged in and it worked fine.
The only thing I can think of that caused the issue is that I subscribed to the 'one payment for 12 months' instead of paying each month.