I emailed them twice about this issue and then solved it on my own after poking around for several WEEKS! It was so simple, I just "logged out" and then logged in via the buttons "log in using Facebook". I'm not sure why, but for whatever reason when I set up my account forever ago it was done so via my Facebook account and I never actually set up a username and password. When i changed my Password on my Facebook about a month ago is when the problem began. It just needed to re sign in using the app on my phone so the two apps could connect. problem solved.
Just to follow up on my previous post. When I next tried Spotify the same offline message persistently appeared. So in Spotify preferences I scrolled to 'proxy' again, and clicked back onto the top one again then back to 'HTTPS', and it worked.
I did not register through facebook and now that I logged out I cant get back in. I have full internet connection and it still says that there is no service availible. I cannot get back in to check/uncheck the offline button so I am at a loss. Are there any other solutions other than the ones related to facebook?
I have always had this problem, no matter my facebook status. No matter the signal strength. I can't even log back in using facebook, now that I've logged off. It will send me to the shared login page, then, after submitting details, just goes back to Spotify login, without any credentials.
Useless. It works one week, then not the next. It's never worked on my phone, but the tablet usually has a shot. I need this for work, so PLEASE make it work!
Using a Nexus on Lollipop currently, but it's suffered through various OS.
Hello. I'm having the same issue but sort of differently I guess. When I am browsing it says I'm offline so I went to settings to switch it to online like I see on other comments and it isn't there at all??? Help please