Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan: Prime
Pays: France
Appareil: pc Windows 10
Système d’exploitation: Windows 10 64 bits
Bonjour, j’ai souscrit un abonnement spotify mais je n’y arrive pas à lire les musiques (n’importe quels musique) et radios , quand je clique sur lecture rien ne ce passe et aucun message d’erreur.
Sur ma tablette Huawei cela fonctionne parfaitement .
J’ai donc essayer plusieurs choses:
- Réinstaller l’application Spotify
- Vider le cache de Spotify
- Désactiver l’accélération matériel
Malheureusement rien ne fonctionne , quelles solution avez vous s’il vous plait ?
Solved! Go to Solution.
I just found the solution, you have to go to C: \ Windows \ System32 \ drivers \ etc\ hosts
Open the file via notepad and delete this line of code:
0.0.0.0 adclick.g.doublecklick.net
0.0.0.0 googleads.g.doubleclick.net
0.0.0.0 http://www.googleadservices.com/
0.0.0.0 pubads.g.doubleclick.net
0.0.0.0 securepubads.g.doubleclick.net
0.0.0.0 pagead2.googlesyndication.com
0.0.0.0 spclient.wg.spotify.com
0.0.0.0 audio2.spotify.com
#
restart Spotify and you're good to go
Hello,
the community responds that in english. the language official of the community.
have you activate your driver sound for listen to music.
have you increase your volume to the sound.
have you updates your driver sound for since the site official of your computer.
Hello, yes the drivers are up to date and the sound is correctly activated and adjusted
have you right now a sound in app desktop.
it works or not your sound.
yes, the sound works although I go to other sites or applications, only Spotify does not play any music
your sound is well activate in the settings windows the nivel to the system and setting sound.
I hope you haven't deleted the driver.
make me a screenshot of the spotify app that doesn't read songs without confidential data.
I just found the solution, you have to go to C: \ Windows \ System32 \ drivers \ etc\ hosts
Open the file via notepad and delete this line of code:
0.0.0.0 adclick.g.doublecklick.net
0.0.0.0 googleads.g.doubleclick.net
0.0.0.0 http://www.googleadservices.com/
0.0.0.0 pubads.g.doubleclick.net
0.0.0.0 securepubads.g.doubleclick.net
0.0.0.0 pagead2.googlesyndication.com
0.0.0.0 spclient.wg.spotify.com
0.0.0.0 audio2.spotify.com
#
restart Spotify and you're good to go
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…