Installing Spotify Windows 7 Error

[Slush]

Hello! 

I am experiencing some trouble installing Spotify onto my laptop running Windows 7. Before requesting help, I have tried using others post and tried the following suggestions including: installing it with/without admin account, installing in safe mode with/without networking, downloading the full installer and installing an older version of spotify. None of these have been successfull, so I turned to posting a message myself. Thank you very much, rock on!

/Slush.

PS. I have attached a picture showing the error code, the fact that I have enough RAM and memory space on my HDD.

[Peter__]

Can't see you picture unfortunately, what error code are you getting?

[Slush]

Are you able to see it now?

[Peter__]

Yup can see that! 

Just wondering are you running any security software that might be preventing Spotify from writing to the %appdata% folders? CryptoPrevent springs to mind as the main one. 

[Slush]

I am running Microsoft Security Essentials, however, I have now tried to turning it off and installing, however, that made no difference. 

Thank you so much for helping! I know that it must be annoying sometimes but it is very much appriciated Peter 🙂

[Peter__]

Looking through my archives, I have only ever come across this error a few times before, one of which did find a solution:

http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Error-code-11/m-p/359808/highlight/true#M...

Do you have a temp folder in your C:\ directory? 

[Slush]

There is nothing in the temp folder... 

[Slush]

An interesting development is that if I run the FULL installer, instead of getting the error code 11 I get the "Error code: 13"... The installer is unable to install Spotify because the necessary files could not be created.

[Peter__]

Do the following folders exist on your computer (they may be hidden):
C:\Users\[My account]\AppData\Local\Spotify
C:\Users\[My account]\AppData\Roaming\Spotify

[Slush]

I know have selected "Show Hidden Files" under folder options in Windows, however, there is still no folder in the following folders:

C:\Users\[My account]\AppData\Local\Spotify
C:\Users\[My account]\AppData\Roaming\Spotify

[Slush]

No Spotify "folders"*