Issue with desktop app, it doesn't fit to the screen when i re-open it.

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Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel
Regular

Plan

Premium

 

Country

Argentina

 

Device

Desktop PC on 1920x1080 screen

Video-card: GTX 1050 Ti

 

Operating System

Windows 10 (x64)

 

My Question or Issue

Always, when i re-open the windows desktop spotify app, the app loses the screen fit, doesn't fit the screen, i have to re-click the full screen icon on the right-top, this have been here for a lot.

I have attached the screen issue.

 

Pd.: sorry for my bad english, i hope you understand.

issue_spotify.jpg
6 Replies

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

Rock Star 16
Rock Star 16

Hey @elo_joel

 

I'd suggest turning off Spotify's hardware acceleration. You'll see this option under menu dots - View. It will restart the client.

 

This looks like a graphics-related issue, so I also recommend ensuring your graphics software and Windows itself is up to date.

 

Let me know how it goes :)

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel
Regular

I turn off the hardware acceleration, and the issue still remains.
Also, the issue is happening on my notebook Dell XPS as well (with Windows 10 x64).

I think it is an universal issue on Windows 10.

As you can see on the attached image, when i re-open the app, the icon are on the cover-screen state, but that isn't true.

screen_icon.jpg

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

Rock Star 16
Rock Star 16

@elo_joel

 

Is your Spotify client installed from the Spotify website or Windows Store?

I don't get this issue when I minimize and maximize the Windows Store version of Spotify.

 

If yours is a standalone version, I suggest trying out the Windows Store version. You can get it right here.

 

Let me know how you get on :)

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel
Regular

I have the standalone version, i don't like the Microsoft Store apps, i think that issue should be resolved.

 

But, i gave it a chance, and installed the Spotify from the Microsoft Store, same result, same issue, hahaha.

 

It is a very annoying issue and it gives a fragile app sensation, it's strange that they haven't fixed it.

 

(see attached)

 

 

SAME_RESULT.jpg

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel
Regular

Still waiting

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel
Regular
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