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Plan
Premium
Country
USA
Device
PC
Operating System
Windows 10
My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs in That list. Won't play through my Alexa speaker either. Can add and remove songs though. Songs in other lists play fine. Thanks.
<snip - Moderator edit>
Hi there @dustcircle,
Thanks for reaching out and welcome to the Community!
Can you try logging out, restarting your computer, and logging back in? If that doesn't do the trick, try restarting your router and make sure that Spotify doesn't have any restrictions in your firewall and antivirus.
If the issue persists, could you try on a different device and let us know if this behavior is also happening there? This would help us determine if this is account or device-related.
On another note, make sure not to send any private info.
We'll be looking out for your reply.
Hi again @dustcircle,
Thanks for trying and keeping us posted.
Just to confirm, is this happening when trying to play your Liked Songs through an external device like a speaker via Bluetooth or Connect (apart from Alexa), or also happens when trying to play them from the computer speaker?
Additionally, remember to let us know if this is also happening in any other devices, like a phone.
Lastly, could you try logging in to a different account, like a friend's or relative's, in your PC and let us know if this behavior persists?
Keep us in the loop.
Hi there @dustcircle,
Thank you for your reply and confirmation.
Can you have someone log in with their account on the device - such as a friend or a family member to see if the issue persists while their playing their liked songs? This will help us understand if it's account related or not.
We'll keep an eye out for your reply.
Cheers!
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