Latest version of Spotify will not load

[websultan]

Plan

Premium

Country

New Zealand

Device

PC 

Operating System

Windows 7

My Question or Issue

Spotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't even appear in task manager for a second.

I have to clean spotify out manually - since spotify.exe /uninstall does nothing.

If I reinstall using the latest download - same thing. Doesn't work. I've tried all the tricks.. installing in safe mode, as elevated admin, compability modes. Same result. Spotify.exe does nothing. There are no event viewer logs.

I have managed to get it working by first manually clearing out, then downloading an old version - just one version back fullsetup.exe. This works fine. But I need to be vigilant and prevent spotify autoupdating.. If I relaunch it by accident without cleaning the update files in appdata\local\spotify, it autoupdates and no longer works - forcing me to repeat the process.

This is some really, really annoying stuff - especially since I'm on premium.

Something about the latest update and windows 7 doesn't play nicely. Any ideas ?

[leviE]

i think this could be the solution: https://community.spotify.com/spotify/board/message?board.id=desktop_windows&message.id=39114#M39114

hope this helps, good luck.

levi

[luisalbertom]

Same problem for me.

This solution https://community.spotify.com/spotify/board/message?board.id=desktop_windows&message.id=39114#M39114 does not work

[leviE]

sorry to hear this 😕

really hope you can solve the problem. 

good luck!

~Levi