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List shuffles when songs are removed

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List shuffles when songs are removed

Casual Listener

Plan

Premium

Country

Sweden

Device

PC

Operating System

Windows 7 sp1

Spotify version

1.1.48.625.g1c87c7f7-a

 

My Question or Issue

>> https://youtu.be/50qYGUbWVTI

 

Whenever I remove a song from my list it shuffles (instead of just moving the list up). 

 

Why? Bug or "feature"?

 

3 Replies

Re: List shuffles when songs are removed

Moderator
Moderator

Hey @mullis,

 

Thanks for posting in the Community.

 

We recommend you log out everywhere and run a clean reinstall on your pc, this involves deleting the cache files of the app and will force a account wide resynchronization of your info. You can have a look at this guide for the relevant  steps.

 

If that doesn't fix things, could you let us know if only one playlist is affected or all? Does this happen when logged in on another device or in the web player? We'd also appreciate it if you could use the different sorting options to see if you can restore the playlist to the original order.

 

Keep us posted! We'll be happy to lend a hand if you need more help. 

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

Re: List shuffles when songs are removed

Casual Listener

Hello - again, 

 

Still on 1.1.48.625.g1c87c7f7-a

 

The problem is back. 

I'm sure I could "solve" it by logging out everywhere again, but it seems kind of silly that I would have to do this over and over. Especially as it's very tedious since I'm running Spotify on a number of units: 

  • Sonos Play One: gen II
  • Nest Audio
  • Marantz SR6011
  • Macbook Pro A1398
  • PC
  • Pixel 4a

It seems to only be affecting one playlist that I use for sorting through mine and a friends Discover weekly

 

: (

Re: List shuffles when songs are removed

Moderator
Moderator

Hey @mullis,

 

Thanks for getting back to us 🙂

 

Could you send us a video recording of how the app looks like when you play the Discover Weekly playlist? You can also send us a video recording of a playlist in which the songs are not shuffling. We'll look into this further.

 

Keep us in the loop! We'll be right here if you have any questions.

VerModerator
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