Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Local Files: "Spotify can't play this right now. If you have the file..."

Local Files: "Spotify can't play this right now. If you have the file..."

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from the just added local files or the one already there...I reinstalled the app, tried withou HW accleration, please what can I do to fix this???



4 Replies

+ for having this issue too for 3 months. Hope OP gets a response where others did not.

this is it????? no answer??? what am i supposed to to to fix this?

Hey @mako24.


Thanks for getting in touch!


Spotify supports the following file types: 

  • .mp3
  • .m4p (unless it contains video)
  • .mp4 (if QuickTime is installed on your computer)

Some of your tracks may be protected in restricted formats. You can install QuickTime on your desktop to allow most of these tracks to be played on Spotify. The iTunes lossless format (M4A) is not supported.


Note: Files or downloads from illegal sources are not permitted.


Keep in mind that the local files need to be present on your local hard drive.


Let us know if it's still not working, or if you have further questions.


Have a nice day.

it's an mp3 file..... issue still persist, any help?

Suggested posts