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Plan
Free
Country
Israel
Device
Laptop
Operating System
Windows 10
My Question or Issue
I added an MP3 file to the folder Spotify takes the Local Files from. It was not added to the Spotify Local Files. I waited a lot, restarted my computer, tried adding different files, even tried deleting music files from the folder but nothing updated. I heard this problem can be solved by accessing the "Preferences" menu but I have no idea what that is or how to access it.
Solved! Go to Solution.
Hey there @Creenel,
Thank you for your post here in the Community. We're happy to help.
To sync local files from one device to another, you must be actively logged in to both devices with Spotify open and on the same network
Local files can be turned on/off in the Settings menu.
Can you double-check that you've followed all of the support site steps correctly.
Another useful step in is to change the source folder of the local files on the pc. The steps are: Uninstall Spotify on both devices > create a new folder somewhere else on the pc and move the local files there > install Spotify again > remove any potential source folders and add the new one > download the playlist again.
Let us know how everything goes so that we can continue to assist you if you need us to. We're always one reply away ๐
Take care!
Hey again @Creenel,
Thank you for your reply. We're sorry for the misunderstanding.
Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.
You should be able to find your preference if you go to Edit > Preferences (in Windows).
Keep us posted ๐
Cheers!
Hey again @Creenel,
Thank you for your reply.
Can you try yo change the source folder of the local files on the pc. The steps are: Uninstall Spotify on both devices > create a new folder somewhere else on the pc and move the local files there > install Spotify again > remove any potential source folders and add the new one > download the playlist again?
We'll keep an eye out for your reply.
Hey @Creenel,
Thank you for your reply.
Can you confirm if it occurs with one specific song or multiple songs?
We'll be on the lookout for your reply.
Cheers!
A different file I added did work, which is good, I think?
Although the 2 previously mentioned files still don't upload, and that's both annoying and weird, since they are both MP3 files, 2-5 minutes long, and downloaded through a source I used many times before. Any idea as of what the problem could be?
The top and bottom tracks both work, the middle one does not.
Hey @Creenel,
Thanks for keeping in touch.
We're glad to know it was sorted out and thanks for sharing what worked for you.
It might have been caused by an issue when converting the files.
If you need a hand with anything else, we're always a post away.
Have a good one ๐
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ