Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Lost all playlists after disconnecting from Facebook

Lost all playlists after disconnecting from Facebook

Hello,

 

I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app.

The system thew me off and upon next login and see ALL of my playlists gone.

There were years of work building them.. so frustrating.. 

Anybody knows how to restore them??

I connected via the same Facebook account again but no luck..

 

Reply
1 Reply

I suggest you contact support so they can help you get your music back

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts