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Lost all the songs in my playlists

Lost all the songs in my playlists

Plan 

Free

Country 

Spain

Device

PC

Operating System

Windows 10

 

My Question or Issue

This morning when I opened Spotify to listen to some music, all my songs where gone both form my playlists and from the saved/favourite songs (around 3000). The playlist are still there but they're empty. I tried uninstalling Spotify and downloading it again a couple of times, but it didn't work. The weird thing is that when I use the web player and my phone app all the songs are there, the problem is only with the PC app. Please help. 

 

Reply
1 Reply

Hey there @laurasan,

thanks for posting !

 

Please use this help page to make sure you're logged into the right account.

In addition, you can reach your account page online at Spotify.com, click "Sign Out Everywhere" and reconnect to all accounts with the right credentials.

 

Hope this helps 😃

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