Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Lost playlists and account

Lost playlists and account

I just used a facebook-link for a friends album-suggestion while beeing logged on to my Spotify premium account. The program quit and reappeared with the album. My name is still in top, right corner, but my account seems to have disappeared. All playlists are gone and it says I am in "free" mode. Please help!

 

Account: stianschjelderup

 

Regards

Stian Schjelderup, Oslo

Reply
1 Reply

Sorry, it quit and tried to log on with my email-address - hence the "free mode". Problem solved

Suggested posts

Staff
Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random