Spotify Community

johnderek21 · 2020-07-17

Plan: Premium

Country: Honduras

Device

Dell Inspiron 15

Operating System

Windows 10

My Question or Issue

The problem is when i tried to start Spotify app in my computer with windows 10, the problem start past week and i don´t what are the problem.

My computer haver 8 of ram and 1 tb of memory

Billy-J · 2020-07-17

Hey @johnderek21, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the app following these steps?

If you're still having trouble, let me know what the issue you're having is in some more detail and we'll take a closer look at this together.

Let me know how this goes!

Billy-JSpotify Star

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Note: I'm not a Spotify employee.

Low start