Message "Spotify can't play this right now" for ALL the songs in the catalog.

[julysan]

Plan

Premium

Country

Italy

Device

Desktop

Operating System

Windows 10

My Question or Issue

In the last days I can't listen either through the desktop app or through the web player ANY songs in the catalog. When I click the play button I get this message: "Spotify can't play this right now. If you have the file on your computer you can import it".
I can listen regularly the songs of the catalog ONLY through the mobile app (Android), but this option is not one of my preferences.

I uninstalled and reinstalled the Spotify app on my computer and nothing happens.
I still get no sound from the desktop app and from the web player.

Thank you in advance for any suggestion.

[Sebasty]

Hey @julysan 

The fact even the web player doesn't work right is odd and sounds like something is blocking Spotify's traffic on your computer.

I suggest you ensure that your antivirus is not blocking anything.

You can also check your hosts file to see if that's causing the issue. See this article on how to do so!

Let me know how it goes 🙂