Missing Playlists and starred songs


Missing Playlists and starred songs

Casual Listener

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my followers were all gone. Its like my accounts just got resetted. 


Can anyone help me with this problem?

1 Reply

Re: Missing Playlists and starred songs

Community Legend

Hi, and welcome to the community!


Make sure you're logging in with the right details, it's very easy to have facebook (email) and a spotify (username) details!


If it persists, I suggest you submit an online contact form; and someone at Spotify can look into it for you.
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.


Anthony 🙂

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