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[Mobile][Other] Hallmark ad crashing app

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[Mobile][Other] Hallmark ad crashing app

ll2d7-w5d_sx
Newbie

Only noticed this occurring in the past two days. App is going to a blacked out ad screen during normal ad times. Top of app states hallmark advertisement. App becomes unresponsive until rebooted.

1 Reply

Re: [Mobile][Other] Hallmark ad crashing app

Guido
Spotify Legend

Hey @ll2d7-w5d_sx.

 

Thanks for getting in touch!

 

The app is not supposed to do that of course! Have you tried reinstalling the app to see if that solves the issue? You can reinstall the app using these instructions.

 

If that didn't help, please send over the following:

 

  • Device
  • OS version
  • Spotify version

Let us know what the result is. Looking forward to your reply 🙂

 

Have a nice day.

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