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Music being deleted from my library

Music being deleted from my library

Plan

Premium (Familiar)

Country

 Chile

Device

(Samsung J7 Prime, and PC)

Operating System

(Android 7.0, Windows 10)

 

My Question or Issue

 I have been noticing that some of my music has started disappearing from my library, when i've wanted to listen to a specific album that I know I have saved, I search for the album and i notice that it has the "+" icon and all the songs inside also have it, like I never had it saved, but I'm completely sure I had it, today it happened to all of the albums of one band (The Bravery).

This has happened with many different bands lately.

I started making playlists to save my songs since i started noticing this happening, cause i thought maybe i hit the 10,000 songs limit (I didn't get any notification). But the playlist of all my songs is around 5,000 so this is definitely not the case.

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Reply
1 Reply

Hey @Who-did-this

 

That's a strange issue!

 

I recommend following the steps in this article to rule out the possibility of someone unauthorized acessing your account. 🙂

 

Let me know how it goes!

SebastySpotify Star
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