My Spotify Is Offline and I don't know why

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My Spotify Is Offline and I don't know why

ILDFC
Casual Listener

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and one of the posts that is supposed to help me denies me access to it. 

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Re: My Spotify Is Offline and I don't know why

Alfredo
Roadie

Hey @ILDFC!

 

Thanks for reaching out to the community.

 

Let's try reinstalling Spotify to see if that does the trick. Also, make sure the app is set as an exception to any antvirus or firewall you're using.

 

If this doesn't help, let me know your Windows and Spotify version numbers. I'll see what to suggest.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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