My Spotify spontaneously logs me out every 30 minutes. Help!

[harrietjsp]

Every 30 minutes my Spotify logs me out on my PC desktop. I've tried resetting the password and logging out of all other machines but it doesn't seem to work. I just updated my billing information so don't know if that would affect it.

Thanks for any help!

[Loxer]

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!