My devices are not synced when following a new playlist or adding new song

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My devices are not synced when following a new playlist or adding new song

spreceriany
Regular

Plan

Premium

Country

Denmark

 

Device

Macbook pro

 

Operating System

MacOs Monterey

My Question or Issue

 

Hey, I just followed a new playlist on my phone and I can see that it doesn't appear on my PC. This is something that happed more than once. 

3 Replies

Eni
Moderator
Moderator

Hi there @spreceriany

 

Thanks for reaching out about this here in the Community. 

 

First up, could you try logging out and then logging back in twice in the app? This is how we force the app to refresh its cache. 

 

If this doesn't do the trick, would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

Make sure to follow these steps on both devices.

 

Keep us posted on how it goes.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

spreceriany
Regular
Didn't reinstall it, just deleted the cache, seems more consistent now

Alex
Moderator
Moderator

Hey @spreceriany,

 

Thanks for the reply.

 

Glad to hear the app works better now.

 

If the issue comes up again, you might want to consider reinstalling the app, following the above linked guide.

 

Don't hesitate to reach out agin if you have questions.

 

 

AlexModerator
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