Plan
Premium user
Country
Canada
Device
Happens most frequently on my laptop (browser - not app) and then less so on my phone
Operating System
Windows ten and Android respectively.
My Question or Issue
Music will randomly stop playing and be switched over to songs, artists, genres I am completely unfamiliar with. With that, my volume changes as does whether the song repeats, plays through a list, or is neutral.
Just today, I even found a new playlist in my library created by someone not me (it specifically said that it was created by some other user).
Hello @KoleBerzenji,
Thank you for reaching out here in the Community!
If you see suspicious activity on your Spotify account:
It's also strongly advised that you change the password for:
Make sure to check this article as well, in order to protect your Spotify account.
If after following those steps, the issue still persists, you can reach out to Customer Support.
You can find the contact form here.
I hope it helps!
Thanks for the advice!
I'll see if anything changes today.
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