Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My username is a bunch of random numbers!

Solved!

My username is a bunch of random numbers!

Hi. So, I've been a spotify member for six months now and have had no problems until now. I just took a look at my profile and noticed that spotify displays not my name, but 1214123792 as my "username", which I do not like. When I signed up for spotify I connected to my facebook account and continued signing in with my email, just like I would for facebook. This caused my full name to represent my profile; which I'm okay with. Here's the thing that might have caused the problem: I just recently lost interest in facebook and temporarily deactivated my account, but I could still log in to spotify using my facebook information (email and password). I  checked my account settings and what not on the spotify website and saw that I was still connected to facebook. I get that spotify is for listening to music and it shouldn't matter how your profile appears, but it still bugs me. Solution?

Reply
162 Replies

I'm having the problem where my name is displayed as a random string. It's been like this for months now.

I have the exact same issue..

Mines also like previous others. 1215633292

If someone can change it to my Facebook name, that'd be great. I created my account with Facebook years ago.

I don't have a Facebook nor do I plan to create one. So if I understood correctly, I'm not allowed to have a username right? Ok. Doesn't seem good and it doesn't seem fair, but alright, at least the streaming quality is pretty good and there's a wide variety of albums I enjoy.

Hello

My username suddenly changed to 214luzhoqrmn3kk2fzzflhu7q (spotify player, etc..) + black profile pic - Even though I can still see my correct name on my artist's page as Miguel d'Oliveira and pics are still there.

I never revoqued fb access. I think this nonsense happended when I chose a pasword (was logging in using fb only before)

Am I m stuck with that random string now?

Any help greatly appreciated.

Thanks in advance

Miguel

This happened to me too, i had my facebook name as my username and my profile pic and now it's just numbers. I can't belive this has no fix Spotify should be doing something

edit: i had to log in here with my facebook and it asked me to add a username and verify my email. the user name on the message is new and i'd rather have my name back as it was before.

 

hi! I got the same problem. recently deactivated facebook the activated again. i hope to change my username again. please help. Thank you so much!

It sort of fixed it self in my case after logging in and out a bunch of times with my facebook account. But never got an official responses

Hey Peter.

I have the same problem, can you help me out? 

 

my username is 21lofy4ed66bu4j7lavl66pli

test

test

No Working.... Test no no......

test..

Test

test

i have same problem 

1000of ppl have its something to do with spotify frozen your account i
think can u still enter?

.

yeah ive had the same problem for a simular amount of time. my username is: 11138694464

I've had this problem before, probably since i've logged on Spotify via another browser. I've just found a solution, or at least it worked for me.
I went to Spotify's website and turned on the processing of personal data in the privacy section (because i had it off).
Then i went to Facebook's settings, in the app and websites section, and removed Spotify's access.
Then i logged out from Spotify (probably it would have been better if i logged out before) and re-logged in with Facebook and now i have my name and profile pic back, along with all my playlists.
Hope it can work for others too.

Suggested posts