My username is a bunch of random numbers!

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Re: My username is a bunch of random numbers!

Galacticos
Newbie

Dear Peter,

 

I have been using Spotify for the past month and I got my girlfriend into it as well, but when she logged in using Facebook her username was all a bunch of random numbers. She just logged in. She didn't deactivate her facebook or anything. She can't even browse, same as Mundivondi there. Her username is: 12151619094

 

I hope it gets fixed soon.
Thanks

Re: My username is a bunch of random numbers!

Peter__
Community Legend
The username "12151619094" is showing as connected to Facebook fine for me.

Might be worth re-installing the Spotify app:
http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: My username is a bunch of random numbers!

MuriloSussagima
Newbie

I have the same problem, now my username appears 12145218344, can you help? Or just check it, I already tried to uninstall and install, but nothing seems to change.

Thanks

Re: My username is a bunch of random numbers!

user-removed
Not applicable

I'm having the same problem, although I didn't deactivate my Facebook account, I just logged in, and instead of my picture and Fb username, I could only see numbers! How can I fix this? Username is 12151972421

It's annoying because my friends can't find me. 

Re: My username is a bunch of random numbers!

JustinShye
Casual Listener

I used my phone to create spotify account and sign up using fb account.

Re: My username is a bunch of random numbers!

user-removed
Not applicable

Hi! I have the same problem.. I've signed up via Facebook but my username is a set of numbers with no profile pic and my profile isn’t visible to my FB friends.

I've tried reinstall the app but the problem remains.

Anyone can help me?

Thanks

 

 

Re: My username is a bunch of random numbers!

ctrlpattt
Newbie
1194867318

 please change my user (number) name on ctrlpattt

Thx a lot :)

Re: My username is a bunch of random numbers!

potoclips
Music Fan

Hello,

 

I've got the same issue.

 

I got a Facebook account that have been converted into a page in FB.

 

Now my name and picture are no more displayed in Spotify.

 

So 3 questions :

 

Where can I switch back my name to be in line with what is indicated in my Spotify account " Pot Ô Clips" ?

 

Where can I switch back my photo ?

 

If not,

 

Is it possible to (re) link a Facebook page with a spotify account ?

 

Thanks for your support,

Cheers

Pot 'Ô' Man

Re: My username is a bunch of random numbers!

cheremito
Newbie

same thing my username is 1278950837 thanks

Re: My username is a bunch of random numbers!

Rock Star 24
Rock Star 24

@cheremito 

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
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