Plan
Premium
Country
Argentina
Device
Macbook Pro 2017
Operating System
macOS Monterey
My Question or Issue
Hi guys!
I'm following THIS podcast and suddenly the application for desktop (Mac) just stopped showing new episodes in October.
The newest episode that I can see is from 26-oct and the podcast has right now five more episodes that I can find typing its names but in the main podcast page are gone.
Also, in browser or iPhone there's no problem, the episodes are shown normally.
I've tried logging out and then logging in and restarting de Macbook but the problem persists.
Any idea? does someone else have been there?
Thanks!
Hey @luismaria86,
Thanks for the post.
Sorry to hear that you're having such an experience with the app.
We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling. Since this is happening only on one of your devices, there might be an issue with the cache files.
Keep us posted on how you get on with this.
Cheers.
after following the guide the "New Episodes" thing is still missing. Any ideas?
Hi @alexzaizar09,
Welcome to the Community!
Here's something you can try out:
Let us know how it goes.
Cheers!
Hi, thanks for the help. Unfortunately, it doesn't work. Here is a screenshot, and as you can see, the "New Episodes" are not listed. Although in the mobile app, it is, and I've even pinned it.
Hey @alexzaizar09,
Thanks for getting back to us.
Just to clarify, the New Episodes folder is only available in the mobile app.
It seems that other users would like to have it in the desktop app as well and posted this idea. Despite its current status, you can still add your vote to it and if anything changes in the future, we'll make sure to keep everyone updated over there. Additionally, make sure to subscribe, if you haven't already.
Also, you can read more about how your feedback reaches Spotify here.
If you need a hand with anything else, the Community is here for you 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod