New account albums vanished

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New account albums vanished

joe_frisch
Newbie

 

Plan

Premium

Country

USA

 

Device

PC

Operating System

windows 10

 

My Question or Issue

Just signed up yesterday. Yesterday could find some albums (in particular Blue Oyster Cult: Curse of the Hidden Mirror, and Blue Oyster Cult: Heaven Forbid .

 

Today those albums do not show up, but others by the same artist are still there. 

 

I've uninstalled and reinstalled (as recommended to another user) no change.  Is this expected behavior that albums may appera and disappear rapidly or is this some installation problem?

 

1 Reply
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Re: New account albums vanished

Moderator
Moderator

Hey there @joe_frisch,

 

Thanks for posting about this here in the Community and welcome!

 

We'd recommend first taking a look at this support site article for more info if you're having troubles finding something in the app.

 

If the albums you're missing are grayed out and won't play, you can read more here.

 

Hope this helps clarify things! If there's anything else we can help with, don't hesitate to give us a shout.

 

Have a lovely day :)

KaterinaModerator
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