New musics and albums doesn't

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New musics and albums doesn't

Uysalmuzaffer
Casual Listener

Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this;

Plan

Premium

Country

Turkey

Device

(Windows 10)

 

155108373198415353961.jpg
4 Replies
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Re: New musics and albums doesn't

Mantisentil
Community Legend

Hello @Uysalmuzaffer!

 

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day!

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Re: New musics and albums doesn't

Uysalmuzaffer
Casual Listener

# For example:

#

# 102.54.94.97 rhino.acme.com # source server

# 38.25.63.10 x.acme.com # x client host

 

# localhost name resolution is handled within DNS itself.

# 127.0.0.1 localhost

# ::1 localhost

 

Where's the mistake ?

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Re: New musics and albums doesn't

Uysalmuzaffer
Casual Listener

I don't know the administrator password. Is there another way ?

Re: New musics and albums doesn't

Mantisentil
Community Legend
@Uysalmuzaffer

Unfortunately it is not possible to edit the file unless you have administrator rights for that pc.

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