Newest version can't start on Windows 7

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Newest version can't start on Windows 7

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Plan

Premium

Country

Nam

Device

PC

Operating System

Windows 7

 

My Question or Issue

After the new update I can't open Spotify on my Windows 7. Can't even uninstall, had to delete manually then reinstall. Didn't help, still can't run it!

1 ACCEPTED SOLUTION

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Solution!

Re: Newest version can't start on Windows 7

Rock Star 16
Rock Star 16

Hey! @vkar  @lehuan5062 

 

Please be aware that this issue is already under investigation.

Be sure to check and +Vote on this ongoing issues thread for more details about it. ^^

 

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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34 Replies
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Spotify doesnt open

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I use free version ofSpotify on pc . It wont open now and it wont even uninstall . It worked perfecly yasterday but i dont know whats happening now. Help?

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Re: Spotify doesnt open

Casual Listener

It's all because of new update. Have same problem, fix it with "uninstall tool" and "forced removal", after instal it without new update. But I don't know what happens after you reboot computer and it install automatically again ...

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Re: Spotify doesnt open

Newbie

Same for me. Happened today after newest update.

Using Windows 7 x64

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Re: Spotify doesnt open

Casual Listener

What then? Do we need to wait for another update or find some special way to uninstall app . Dude they really need to fix this I cant even uninstall app and reinstall it again , it doesnt even work if u use safe mode on windows . 

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Re: Spotify doesnt open

Casual Listener

Yea, same here, win7 64. 

 

 

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Re: Spotify doesnt open

Newbie

Same issue. Windows 7 x64. Was having an update earlier and then this happened soon after. Instant close after opening the desktop app and won't even let me to uninstall the app now. I've tried downloading the app manually from spotify.com and re-install to see if the built-in updater from the app itself is corrupted but still having the same issue. PLEASE FIX ASAP.

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Re: Newest version can't start on Windows 7

Casual Listener

I'm having the same issue. Program simply refuses to start -- no process pops up on Task Manager, nothing.

I've tried a restart, nada. Worst of all, it's also refusing to boot up the uninstaller and I can't reinstall it either. Is Windows now blocking the app by mistake?

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Re: Newest version can't start on Windows 7

Rock Star 16
Rock Star 16

Hey @lehuan5062! Welcome to the Spotify Community. ^^

 

That's odd.

Are you receiving any error messages at all? If yes, could you take a screenshot of them so I can look further into it?

 

Thanks! 

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Newest version can't start on Windows 7

Casual Listener

Not OP, but I suspect I'm having the exact same problem. There's no error message because the program simply won't start. There's not even a process on Task Manager.

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