Newest version can't start on Windows 7

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Spotify windows 7 toca 10 segundos

fabioperucio83
Newbie

Plan

Free

Country

Brasil

 

Device

PC

Operating System

Windows 7

 

My Question or Issue

 

Meu Windows 7 foi formatado esses dias e depois disso o Spotify não toca mais nada. As playlists ticam  somente 10 segundos e somente algumas faixas, pois algas músicas nem abrem.

 

Já desinstalei e mesmo assim não funciona.

 

Não dá bem vontade de assinar o Premium com um problema ridiculo desse.

 

Alguém me ajuda por favor.

 

Windows 7 desktop app failur

Knuda1
Newbie

Plan

Free/Premium

Country

Sweden

Device

Packard Bell stationary

Operating System

windows 7

 

My Question or Issue

A couple of days ago I turned of Spotify desktop app and it won’t start up again.. nothing happens when I try to start it up. I tried to uninstall it but the computer doesn’t want to recognize the program, just like all the files are locked. I managed to delete it by putting the file in the trashbin and also reinstall Spotify from the website. But it doesn’t work.. so does someone have any idea of a fix for this? Some particular software that needs to be up to date? 

Re: Windows 7 desktop app failur

y0ugz
Casual Listener

Same for me, on windows 7 also...

Re: Windows 7 desktop app failur

canape65
Newbie

I have the same problem few dwys ago

Re: Newest version can't start on Windows 7

y0ugz
Casual Listener

Thanks a lot !

1 person liked this

Re: Windows 7 desktop app failur

y0ugz
Casual Listener

Found the solution in an other thread :

http://download.spotify.com/SpotifyFullSetup.exe

Re: Newest version can't start on Windows 7

RMWM
Regular

I'm having the same problem and the new link posted does NOT solve it.

Highlighted

Re: Newest version can't start on Windows 7

Moderator
Moderator

Hey folks,

 

Thanks for reaching out about this.

 

This should now be fixed, but we've seen a few people who are still experiencing the issue.

 

@HTKblazer has provided a few extra steps in the Ongoing Issue thread here - can you try them out and see if that solves the issue for you?

 

Let us know how it goes - we'll be here if you need any further help.

PeterModerator
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Re: Newest version can't start on Windows 7

Balzamik
Casual Listener

Download and install the program from this link. The program will work. Do not update for the time being, otherwise you will have the same problem. The administrator should inform the forum that the update problem has been resolved.

 

http://download.spotify.com/SpotifyFullSetup.exe

Re: Spotify doesnt open

whodatchristine
Regular

The regular download file did not work, only the full setup in one of the above comments worked for the issue.

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