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No Dowloads and Music stops

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No Dowloads and Music stops

Plan

Premium

Country

Germany

Operating System

Windows 10

 

My Question or Issue

The music stops playing afer about 8sec. Also i can't dowload any songs it just loads for days. I've already tried to reinstall the app several times

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Accepted Solutions
Marked as solution

I found out what the problem was:

I had Kaspersky secure connection and Maleware bytes installed. After I had deinstalled both, everything worked again.

View solution in original post

3 Replies

Hi @IN_Lx,

 

Here's a potential solution I found from browsing through other threads that you could look at:



https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818



Hope this does the trick,



A

@A_Musicophile

I do not know why but the problem has resolved itself after 5 months. Anyways thanks for your help 🙂

Marked as solution

I found out what the problem was:

I had Kaspersky secure connection and Maleware bytes installed. After I had deinstalled both, everything worked again.

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