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No Setting for Local Files

No Setting for Local Files

The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family account and if I go to the desktop app on my Windows 10 laptop I can see the setting and that it's turned on. She's using the same version, same OS and same family account, but no option to turn on local settings.

Plan

Family Premium

Country

USA

Device

PC

Operating System

Windows 10

 

 

Settings Image 1.jpg
Settings Image 2.jpg
Reply
2 Replies

Hey there @abrenner79

 

Thanks for reaching out - we’re here to help!

 

We’re often testing and launching improvements and new features. This means you might see something on the app your wife doesn’t, or get a new feature to try only temporarily. 

 

We suggest you check this help article for more info about test features.

 

Tip: Make sure you don't miss a thing by enabling automatic updates on your device.

 

Hope this helps. Let us know if you have any more questions. 

I have the same problem. I need access to my local files! Please downgrade me to the non-broken version.

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