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No sound from desktop app

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No sound from desktop app

Plan

Premium

Country

Sweden

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

I get no sound from the desktop app, sometimes when I have recently started the app I get a millisecond of sound when I play a song, but then it goes silent. It then stays silent. This has been ongoing for a couple of days now. 

 

I can listen through the web player, however I would prefer to use the actual app. 

 

Thanks

Reply

Accepted Solutions
Marked as solution

Hi @OneByBoo,

This seems to have worked, thanks! I uninstalled the app, reinstalled it through the microsoft store, uninstalled that, then reinstalled the app from the spotify website and I have sound again!

Thanks again, BruhMusic

View solution in original post

3 Replies

Hi there @BruhMusic,

thanks for reaching out!

 

It is sometimes overlooked but reinstalling the Spotify app tends to solve issues within the app.

 

As there a difference between reinstalling and a clean reinstalltion, please make sure to take the steps provided on this help page to do it correctly.

 

Let me know how it goes 🙂

Marked as solution

Hi @OneByBoo,

This seems to have worked, thanks! I uninstalled the app, reinstalled it through the microsoft store, uninstalled that, then reinstalled the app from the spotify website and I have sound again!

Thanks again, BruhMusic

Hi @BruhMusic,

 

Glad to hear it all works out now.

 

Enjoy Spotify !

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