Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Please see below the current ongoing issues which are under investigation.
Loading ongoing issues...
If you follow an artist and new music is added to Spotify you are supposed to get a notification in "the bell" in the right corner. This usually works for albums and singles (not for "appears on").
Well , for the last three weeks, this feature does not work and there is really no point in following an artist.
Solved! Go to Solution.
I've been told by friends that artists notifications have returned today. I've been receiveing new follower notifications for a few days now. Have you seen any?
In the meantime, check swarm.fm
Also, this Windows app may prove useful:
Nope, nothing here. Still no notifications available. I only get push-notif on my phone that someone has subscribed to my playlist but nothing more.
I treat Swarm.fm as temporary solution. I'm really looking forward to get my notifications back.
Me too...the "bell" notification button in the upper right hand corner of my pc screen does not work...it accumulates notices and the numbers add up but when I click the button it just "thinks and thinks and thinks" and then stops. Anyone else? Any solution?
My button works, but there are only old notifications, the latest are 26 days old. I have found new albums from artists I follow, for example Gucci Mane and Young thug, but no notifications has been delivered.
I follow many artists, I need this feature to work. Thats the point of following an artist, isnt it?
Im bumping this, these threads are sinking fast.
Bump again, still not working, in fact all i get now is a spinning wheel.
I suggest you contact support so they can take a look at your account and see what is going on:
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Support usually replies within 24-48 hours.
I already tried that, no response at all. But I did get a notification a couple of days ago, for a single that has been on spotify for three years, for an artist I have been following for three years too. Great!
I'm having the same issue.
I'm using Spotify 184.108.40.206.g9977a14b, on OSX 10.8.5.
I'll try updating my OS soon and see if that fixes it.
This is till an issue. I get some notifications, but not all. As an example, Muse released a single two days ago that I only heard about through other channels - only to discover that it was on Spotify.
same issue. notfications only for playlist but not for new artist songs. OS X
I have this problem too...
i still have not been getting any notifications, any advice?
Spotify! WTF is going on??
Notifications havn't been working for weeks now!
Fix this - we're paying customers!!!
I'm running the newest windows 10, and the newest Spotify, and i still doesn't get any notifications. I follow 300 artist, so it is impossible, that no-one of the artists i follow puplish something. Also when someone update's a playlist i'm following, i dont get any notifications neither
It's the same problem on my mobile device and on the web player.
For me it only seems to be a desktop issue only.
Notifications do work on my mobile defices.
Although it seems Spotify removed the notifications for playlists completely.
Same here. Three weeks since my last notification (they used to come atleast 10 a week earlier). The one feature that made me regret switching to Apple Music. Oh well.
Still not working.....
Same here. I follow like 753 artists and without notifications my Spotify is useless.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…