Notifications for followed artist is not working

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Notifications for followed artist is not working

Bartleby
Roadie

If you follow an artist and new music is added to Spotify you are supposed to get a notification in "the bell" in the right corner. This usually works for albums and singles (not for "appears on").

 

Well , for the last three weeks, this feature does not work and there is really no point in following an artist.

 

Anyone else?

57 Replies

GerBata
Gig Goer
@ValdemarDeMatos I think more than an experiment is a serious error.

user-removed
Not applicable

Notifications have been gone for months, but I can access them in the online player. I've removed all offline devices -- any other suggestions?

GerBata
Gig Goer

It is that for most is not a solution, but at least is good news. The latest client for Linux, includes notifications bell again.

🙂

Captura de pantalla de 2016-05-12 19_10_13.pngCaptura de pantalla de 2016-05-12 19_16_50.png

kub9001
Music Fan

confirmed, 1.0.28 (.87.g8f9312a4 ) and notification bell reappeared.
...but every notification i've missed has been "flagged as read"

 

chaunce_
Casual Listener

Spotify has removed notifications in app-- everything is now done through push notifications. 

 

Makes everything a lot harder imo, but seems like that's what Spotify is about now. 

 

https://support.spotify.com/us/account_payment_help/account_settings/how-to-get-notifications/

chaunce_
Casual Listener

Spotify removed the ability to receive notifications in app : https://support.spotify.com/us/account_payment_help/account_settings/how-to-get-notifications/ 

 

kub9001
Music Fan

that's merely insane

at https://support.spotify.com/us/account_payment_help/account_settings/how-to-get-notifications/ you can read:

"We are continuously working to improve and simplify our notifications features, so we’re shifting our focus to email and push notifications. As such, we will be turning off in-client notifications on desktop ("The Bell") in or around May 15, 2016. If you have comments or ideas around this change, you can join the conversation at our Community here."


It isn't improved, nor simplified, and "The Bell" went back at 20 May.
Should we go back and forth from email and spotify clients? How this could be read as an improvement?

Spotify users wants to be able to keep track their favs, they didn't get any kind of alert about this.... 


Again, just insane.



---EDIT---
"join the conversation" uh ? that's the result: " 
You do not have sufficient privileges for this resource or its parent to perform this action. "

 

 

 

hans-jürgen
Roadie

osornios
Rock Star 24
Rock Star 24

For the time being, the Spotify web app (the browser version) still has the notification bell and notifications, including all the old ones you haven't had a chance to listen to yet.

 

Please kudo this idea and post there so they know people are not happy about removal of desktop notifications:

 

https://community.spotify.com/t5/Live-Ideas/Desktop-Bring-back-Notifications-from-followed-Artists/i...

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hugonut
Regular

This didn't work for me

elimfcash
Casual Listener

Uninstalled and re-installed on all devices and still no bell. What the **bleep**.

osornios
Rock Star 24
Rock Star 24

@elimfcash

 

The in-app notifications "bell" on Desktop has been officially turned off. Check this thread out for the official response:

https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Removal-of-desktop-notifications/td-...

 

For the time being, the Spotify web app (the browser version) still has the notification bell and notifications, including all the old ones you haven't had a chance to listen to yet.

 

Please vote this idea and post there about the removal of desktop notifications:


https://community.spotify.com/t5/Live-Ideas/Desktop-Bring-back-Notifications-from-followed-Artists/i...

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

g-chestor
Newbie

now  in the Spotify web app notifications "bell" turned off =(

MarkRD
Newbie

Still not working and I'm not getting emails anymore either. 

The only notification I get is from my bank saying that Spotify has taken my money.

 

onenal
Newbie

my bell is not even there anymore this is so annoying

awegalore
Casual Listener
Despite following many artists and new music releases I haven't received a Spotify notification in at least a year, this is frustrating, what is the solution?!

osornios
Rock Star 24
Rock Star 24

Hey @awegalore,

 

Those notifications are now made through email, so you should opt-in for email notifications within the app's settings.

 

Also, I'd suggest to check swarm.fm for notifications on your followed artists.

Companion for Spotify also works for Windows 10, which is also available as an Android app.

 

Hope it helps. 🙂

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

awegalore
Casual Listener
In the app it says that new music notificaions could be received bia push
notifications, an option I chose which used to work. I noticed other people
have been experiencing this problem and considering I am now a premium user
it concerns me even more. This wasn't a problem about a year ago. I wonder
whether it has to do with me being on beta software.
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