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Offline while online, errorcode -4

Offline while online, errorcode -4

Plan

Premium

Country

Norway

Operating System

 Windows 10

My Question or Issue

 

Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are very little I can do in regards to network. I`ve read some suggestions to change dns servers, not an option unfortunatly. Restarts and reinstallation did not fix the issue either.

Reply
20 Replies

Hey @cm85,

 

Thanks for giving us info on this! 

 

Currently there are issues with the app showing you're offline even though you're not. That's why we've created an Ongoing Issue while the right teams are investigating this. 

 

If you're experiencing this at the moment and want to contribute to this getting fixed you can add your vote by clicking on the +VOTE here. We also encourage you to subscribe to get relevant updates about it. You can do this by clicking on the three dots in the upper right corner, next to the title. 

 

We appreciate your time to do this, stay tuned!

PetyaModerator
 
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