Announcements

Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Solved!
Reply
Highlighted

Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Newbie

Hi, everyone.

I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, including my web browser, and games on Steam.
I tried Googling around for a solution, and found a webpage from the Spotify community that advertises itself as a solution to my problem, however, I keep getting the error "You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.". Google "pausing spotify pauses all sound on computer", it should be the first result, if you want to see it for yourself.

I've restarted my computer, disabled and reenabled my audio output device, restarted Spotify, everything (minus reinstalling Spotify, yet, since that's kind of a last ditch effort). I'm (or should be) on the most recent build of Windows 10, and am on version "1.0.80.474.gef6b503e (Windows Store version)" of Spotify.

Any help would be appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Casual Listener

There is a fix everyone!

 

Just go to Edit -> preferences -< Display options and disable "Show desktop overlay when using media keys"

 

This fixed my issue atleast. 

 

Thanks to @johbuldmann for finding this. 

View solution in original post

26 Replies
Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Newbie

Same problem on Mac when using bluetooth - especially a problem on Chrome browser

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Newbie

Exact same issue, all of my computer's sound is muted when I pause spotify, started after the windows update. Issue persisted after a complete reinstall of spotify, that's not a fix, no need to redownload all your songs for nothing. 

My guess the issue is something to do with windows itself, my headphones have been actuing up since the update also, as well as the volume mixer and sound settings have been rearranged. Seems like fishy timing for those changes to not have something to do with this pausing issue. If I find a fix I'll put it under this thread.

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Newbie

I have the same issue on Mac OS High Sierra. Pausing Spotify mutes sound from Chrome and Safari, but only when I'm using Bluetooth for audio playback. I've seen others describing this problem and suggesting that it might have something to do with the Bluetooth-playlist that logs which devices you've connected in the past.

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Newbie

Same issue, haven't find a solution 😞

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Regular

Same issue. I have to change my audio source to something else and switch back, or close chrome and re-open for it to work again. Very frustrating! 

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Casual Listener

same exact issue! abut after after reading the responses/comments above me, it seems the issue is with the bluetooth device so i just turned my headphones and on off to reset the connection and that seemed to solve the issue (and this seems like an easier option than closing & re-opening my browser).

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Visitor

I can confirm your Bluetooth suspicion. But it only seems to affect speakerphones. Other BT devices without a microphone don't behave that way.

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Regular

While Windows 10 is part of the factor, so is Spotify. NO other  media application breaks sound in Chrome except Spotify. Pressing pause does something on a deeper hardware/software level than anybody else's software does. I have resorted to muting the spotifty stream and keeping it playing, otherwise have to jump through so many hoops to get audio working and I pause CONSTANTLY, and use Youtube frequently. This is infuriating and frustrating. 

Highlighted

Re: Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Regular

I'm having this issue as well. To recreate

  1. Connect bluetooth earphones
  2. Start spotify program but don't play anything - audio in chrome still works at this point
  3. Start playing audio in spotify - this mutes audio in Chrome even after pausing the track
  4. To fix issue, quit spotify fully

Spotify version: 1.0.84.344.gfc674f6f

OS: macOS High Sierra 10.13.5

Earphones: Sennheiser 6.00 CX bluetooth earphones

 

SUGGESTED POSTS