Play Queue being hijacked by unknown/ unwanted tracks and ignoring next up list too

[TELF]

Plan

Premium

UK

Device

PC

Operating System

Windows 10

My Question or Issue

 HELP! 

In the last two days, on Premium while playing tracks from playlists it suddenly goes to radio in the middle of the playlist, not the end.

It is not on shuffle and it even ignores the Next Up listing. So sometimes when the Next Up shows Track X from the playlist it still flips to some random track from radio. In my case it is a French song by Clara Luciani!

As you can imagine, it is extremely annoying!

Any help/ advice/ shared experience would be appreciated.

Thanks

Telford

[Peter]

Hey @TELF.

Thanks for reaching out on the Community!

We recommend you follow the steps listed on this support article.

If, after following the steps, you're still experiencing the same issue, get back to us and we'll be glad to offer some more troubleshooting steps 🙂

Take care,

P