Windows 10 Home - 10.0.18362 Build 18362
ASUS Xonar DX audio
My Question or Issue
Playback/skipping error - 'Spotify can't play this right now'
I've been using Spotify on this PC for several months with no issues, however today I've launched it and on trying to play a song the track details appears briefly on the left hand side and then vanishes within a second. No sound is heard at all. If I attempt to play something from the radio it does the same thing but quickly skips through all the songs in the playlist until it reaches the end.
I am able to play music fine using my mobile (Samsung S10), and my computer picks up that it is playing there. If I tell my phone to instead play the track on my PC it transfers back to the PC but the issue remains.
I have tried the following:
Interestingly, I created a new account to test with and it works perfectly fine on the same PC with the same settings. If I log out and back in as my main premium account the issue returns. Log out, back in as free account and it is fine again and so on. The issue appears to be both local and account related in some way.
No other sound issues on the PC, application audio, YouTube, webex's etc are all functioning normally.