Playing stops after a long track

[decu]

Plan

Premium

Operating System

Windows 10 desktop

Spotify stops playing after a long track (over 10 minutes) and empties the queue and history.

Restarting shows the queue again. I reinstalled but that did not help.

[Sebasty]

Hey @decu

Does this issue happen when you're listening to the long tracks from playlist or other places, or from the queue?

I queued one 15-minute track and didn't run into this issue after it finished.

Also, please tell me Spotify version - it's under Menu dots - Help - About Spotify.

(if it doesn't let you post it, put it as a tag instead on the right of the message box).

I'm here for you 🙂

[decu]

It happens from playlists and albums. Spotify version is 1.0.88.353.g15c26ea1.

[Sebasty]

@decu

I suggest a clean reinstall (removing Spotify folders from appdata before reinstall). Maybe it's a client glitch. 🙂

1. Close Spotify and uninstall it.
2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming folders.
3. Restart your computer.
4. Install Spotify.

Let me know how it goes!

[decu]

It works properly now when I'm not running Spotify as administrator.

[Sebasty]

@decu

That's an interesting discovery.

Happy to hear everything works as expected! 🙂