Playlists appear empty on desktop app

[voluntaryist · Accepted solution]

I had the same problem for the last year. Even corresponding with Spotify support was no help. I could see music in playlists on my other devices but not on this one Windows 10 computer. This is where I just found the solution:

https://www.youtube.com/watch?v=34s81vMF3CQ

Basically, I just went to C:\Windows\System32\drivers\etc and deleted the "host" file. That immediately fixed my problem. The host file is not required for windows to work: https://www.quora.com/What-happens-if-I-delete-my-host-file-on-my-computer-Do-I-need-it-Can-I-get-it...

So glad to have finally found a solution! Hope this helps others.

[chillguy25]

This is the solution! ty

[Chron0]

Wow...it seems like the only tech support training Spotify can provide their tech support team is :

Step 1: Resintall

Step 2: Reset network configurations (with no details on exactly which network settings could impact the connectivity issue)

Step 3: Make a new thread if this doesn't resolve issue so another moderator can tell you to repeat Steps 1 and 2. 

So glad I didn't pull the trigger on premium. 

Note: See 'Solution' to this thread.

[12154123735]

That did the trick. now how do I get all the hair I pulled out getting this fixed back on my head?

[JDactal]

Can confirm this worked for me, thanks. This has been pissing me off for the past couple of days.

[JuanEcuador]

Hosts file must be like this!!!

[12154123735]

Thanks.  Managed to find same info online...problem solved.

[thesmilz]

yo DUDE THIS ACTUALLY WORKED, thank you so much ive been trying to fix this thing for ages!

[eleyc]

THIS WORKED! 😄 Thank you, you absolute saint

[asdpgoih]

Helped me! Would never have found this if it wasnt for you, thanks! Reinstalling and all other official steps obviously didn't work.