Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
USA
Device
Two different Windows laptops, one running Windows 10; another running Windows 11
Operating System
Windows 10 & Windows 11
My Question or Issue
When I search for a podcast category and click on podcast category link, the podcast category page fails to load...I get the loading dots, but then the load fails. This is true of all podcast categories. Music genres / music categories load ok, but podcast categories fail to load. The error only happens on Windows...podcast categories load fine on iOS.
Hey @lindseydreaming,
Thanks for posting in the Community.
Let's start with a clean reinstall of the app as described on this page, to make sure you're running a fresh installation. Use the Microsoft Store to get the app, if not already done so.
If you have any VPNs active, turn them off, as this may also cause issues with the performance of the app.
Also let us know if this issue is occurring with a different account on different devices with a different network connection.
Keep us posted,
Cheers!
Reinstall didn't fix the issue...
Here's how to replicate it on your end...
1) Use a Windows 10/11 PC
2) In search bar, search "Music+Talk"
3) In the Genre & Moods section of the search results, you'll find the Music+Talk category. Click on that.
4) The category fails to load. I just get the loading three dots....
Hi there @lindseydreaming,
Thanks for the post.
We tried this and could reproduce it our end. We've passed this on to the right folks at Spotify who'll take care of it as soon as possible.
Cheers.
Hi @lindseydreaming,
We've received word back from the folks backstage.
Music and Talk has now been revamped and the category is now know as 'theLiner'.
You can check it out here: here.
Hope you find this info helpful 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…