Polish ads? Polnische Werbung?

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Polish ads? Polnische Werbung?

user-removed
Not applicable

 

Hello!
polish.PNGPolish ad & German Spotify
As you can see, there should be German ads instead of polish...Language is set to German, also setting it to English or somewhat don't do anything as well as reinstalling Spotify...any help?

 

 

7 Replies

Re: Polish ads? Polnische Werbung?

Rock Star 24
Rock Star 24

Hey @user-removed,

 

Is your account's country setting set to Germany or Poland?

 

https://www.spotify.com/account/overview/


Let me know.

MaximRock Star 24
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Re: Polish ads? Polnische Werbung?

user-removed
Not applicable

Jup, country is set to Germany...

2 days ago I also had German ads and I changed nothing in Spotify

Re: Polish ads? Polnische Werbung?

Rock Star 24
Rock Star 24

Are you using some kind of Proxy/VPN on your computer?

MaximRock Star 24
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Re: Polish ads? Polnische Werbung?

user-removed
Not applicable

Nope, VPN is disabled and Proxy is managed by Windows (automatically). Should I change the Proxy-Settings?

Re: Polish ads? Polnische Werbung?

Rock Star 24
Rock Star 24

Do you use Spotify on any other devices (e.g. mobile phone)? If so, do you see polish ads on there too?

MaximRock Star 24
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Re: Polish ads? Polnische Werbung?

user-removed
Not applicable

Screenshot_20170726-123214.pngAndroidAndroid and Windows 10 apps are giving me this ads...i thought it was caused by my account(-settings), so I made a second account just for testing...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unbenannt.PNG"l3x1z2" - same Problem

...and here were polish ads, too!
Is it possible that it has something to do with my location, just 20km away from Poland?

But why did the ads changed from German to Polish 2 days ago?

 

Re: Polish ads? Polnische Werbung?

Rock Star 24
Rock Star 24

I'd recommend reaching out to the Spotify Support team so they can take a closer look at your account 🙂


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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