HP EliteBook 8560w
My Question or Issue
Hi there. Recently, for no apparent reason (I have not downloaded any suspicious files), my Spotify has been showing pop-ups for suspicious websites separate from Spotify. These pop-ups also sometimes freeze the program although music will still continue to play. I have done multiple full virus scans, reinstalled spotify multiple times, done two system restores to before I noticed the issue and uninstalled numerous programs from my PC, yet the issue still persists. I am only having this problem on Spotify and have seen no evidence of the virus else where and am unsure what next steps to take. Is there anything I can do?
Solved! Go to Solution.
One thing I can think of why this might be happening is linked to the hosts file.
It is possible that something malicious has edited the file by adding a line that would open these pop-up websites instead. Eg:
You may attempt to connect to facebook, but the IP redirects you to something completely different.
Read this Answer article on how to edit the hosts file. In your case I'd just recommend ensuring it has no lines.
Another thing I'd suggest is ensuring you have no odd add-ons in the browser. I have seen some really interesting issues caused by just one weird add-on.
What are the websites that pop up? :)
Let me know how you get on!